Publish Date: 3rd May 2016
Published By: TestingQ.com
Company Name: Tata Business Support Services
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Published By: TestingQ.com
Company Name: Tata Business Support Services
Location: Mumbai
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Job Description:
Job Description:
- Gathering requirement from End Users
- Preparing BRD
- Reviewing Approach notes/ FS given by System developers
- Preparing Test Plans / Test Scripts
- User Acceptance Testing
- Defect Tracking
- Functional, Regression and Sanity testing
- Preparing Training Manuals & Training end Users
- Basic knowledge of MS Office (Excel/PPT) is required.
About Company:
Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients. We cater to multiple industry verticals and provide multi channel service delivery including voice support in 10 different languages out of our world-class centers at Pune, Hyderabad and Mohali in India & USA centres at Florida and Ohio. We employ a 5000 strong skilled workforce across the globe that provides 24x7 support to our valued customers with expertise in multi-channel and multi-lingual service delivery. We specialize in Voice based in-bound and out-bound interactions and interactions through E-mail, Chat and Collaborative Web sessions.
